/* fit4school Kundenanliegen – modernes, helles UI  */

:root {
  --seite:        #f7f7f5;
  --flaeche:      #ffffff;
  --tinte:        #0b0b0b;
  --tinte-2:      #52514e;
  --tinte-3:      #898781;
  --linie:        #e7e6e1;
  --linie-stark:  #d6d5cf;
  --akzent:       #2a78d6;
  --akzent-dunkel:#1c5cab;
  --akzent-hell:  #e8f1fc;
  --gruen:        #0ca30c;
  --gruen-text:   #006300;
  --gelb:         #eda100;
  --orange:       #eb6834;
  --rot:          #d03b3b;
  --violett:      #4a3aa7;
  --magenta:      #e87ba4;
  --radius:       12px;
  --radius-klein: 8px;
  --schatten:     0 1px 2px rgba(11,11,11,.04), 0 4px 16px rgba(11,11,11,.05);
  --schrift:      system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0;
  font-family: var(--schrift);
  font-size: 14.5px;
  line-height: 1.55;
  color: var(--tinte);
  background: var(--seite);
}
a { color: var(--akzent); text-decoration: none; }
a:hover { color: var(--akzent-dunkel); }
h1, h2, h3 { line-height: 1.25; margin: 0 0 .4rem; }
h1 { font-size: 1.45rem; letter-spacing: -.015em; }
h2 { font-size: 1.05rem; }
small { color: var(--tinte-3); }

/* ── Grundgerüst ─────────────────────────────────────────────── */
.app { display: flex; min-height: 100vh; }
.haupt { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.inhalt { padding: 24px 28px 60px; width: 100%; margin: 0; }

/* ── Sidebar ─────────────────────────────────────────────────── */
.sidebar {
  width: 232px; flex-shrink: 0;
  background: var(--flaeche);
  border-right: 1px solid var(--linie);
  display: flex; flex-direction: column;
  position: sticky; top: 0; height: 100vh;
}
.sidebar-marke {
  display: flex; align-items: center; gap: 10px;
  padding: 18px 16px 14px;
}
.marke-logo {
  width: 36px; height: 36px; border-radius: 10px;
  background: linear-gradient(135deg, var(--akzent), var(--akzent-dunkel));
  color: #fff; font-weight: 700; font-size: .85rem;
  display: grid; place-items: center; letter-spacing: -.02em;
}
.marke-text { font-weight: 650; font-size: .95rem; line-height: 1.15; display: flex; flex-direction: column; }
.marke-text small { font-weight: 450; font-size: .72rem; color: var(--tinte-3); }
.sidebar-nav { padding: 6px 10px; flex: 1; overflow-y: auto; }
.nav-titel {
  font-size: .68rem; font-weight: 650; text-transform: uppercase; letter-spacing: .07em;
  color: var(--tinte-3); padding: 16px 10px 6px;
}
.nav-link {
  display: flex; align-items: center; gap: 10px;
  padding: 8px 10px; margin: 2px 0;
  border-radius: var(--radius-klein);
  color: var(--tinte-2); font-weight: 480;
}
.nav-link svg { color: var(--tinte-3); flex-shrink: 0; }
.nav-link:hover { background: #f2f1ee; color: var(--tinte); }
.nav-link.aktiv { background: var(--akzent-hell); color: var(--akzent-dunkel); font-weight: 600; }
.nav-link.aktiv svg { color: var(--akzent); }
.nav-badge {
  margin-left: auto; background: var(--akzent); color: #fff;
  font-size: .68rem; font-weight: 650; border-radius: 99px;
  padding: 1px 7px; min-width: 20px; text-align: center;
}
.sidebar-fuss { border-top: 1px solid var(--linie); padding: 10px; }
.benutzer-chip { display: flex; align-items: center; gap: 4px; }
.profil-link {
  display: flex; align-items: center; gap: 9px; flex: 1; min-width: 0;
  padding: 6px; border-radius: var(--radius-klein); color: inherit;
}
.profil-link:hover { background: #f2f1ee; color: inherit; }
.profil-link.aktiv { background: var(--akzent-hell); }
.avatar {
  width: 32px; height: 32px; border-radius: 50%;
  background: var(--akzent-hell); color: var(--akzent-dunkel);
  font-size: .72rem; font-weight: 700;
  display: grid; place-items: center; flex-shrink: 0;
}
.benutzer-info { display: flex; flex-direction: column; line-height: 1.2; min-width: 0; }
.benutzer-info strong { font-size: .82rem; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.benutzer-info small { font-size: .7rem; }
.logout-link { margin-left: auto; color: var(--tinte-3); padding: 6px; border-radius: 8px; }
.logout-link:hover { color: var(--rot); background: #faf0f0; }

/* ── Topbar ──────────────────────────────────────────────────── */
.topbar {
  display: flex; align-items: center; gap: 14px;
  padding: 12px 28px;
  background: rgba(247,247,245,.85);
  backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--linie);
  position: sticky; top: 0; z-index: 40;
}
.menue-knopf { display: none; background: none; border: 0; padding: 6px; color: var(--tinte-2); cursor: pointer; border-radius: 8px; }
.menue-knopf:hover { background: #ecebe7; }
.topbar-suche { position: relative; flex: 1; max-width: 460px; }
.topbar-suche .such-icon { position: absolute; left: 13px; top: 50%; transform: translateY(-50%); color: var(--tinte-3); pointer-events: none; }
.topbar-suche input[type=search] {
  width: 100%; padding: 8px 12px 8px 40px;
  border: 1px solid var(--linie); border-radius: 99px;
  background: var(--flaeche); font: inherit; font-size: .88rem;
  transition: border-color .15s, box-shadow .15s;
}
.topbar-suche input[type=search]:focus { outline: none; border-color: var(--akzent); box-shadow: 0 0 0 3px rgba(42,120,214,.14); }
.topbar-neu { margin-left: auto; white-space: nowrap; }

/* Live-Suche */
.such-ergebnisse {
  position: absolute; top: calc(100% + 6px); left: 0; right: 0;
  background: var(--flaeche); border: 1px solid var(--linie);
  border-radius: 12px; box-shadow: 0 10px 40px rgba(11,11,11,.14);
  z-index: 70; overflow: hidden;
}
.such-treffer {
  display: flex; align-items: center; gap: 9px;
  padding: 9px 14px; font-size: .86rem; color: var(--tinte);
  border-bottom: 1px solid var(--linie); cursor: pointer;
}
.such-treffer:last-child { border-bottom: 0; }
.such-treffer:hover, .such-treffer.aktiv { background: #f0f5fc; color: var(--tinte); }
.such-treffer .treffer-nr { color: var(--tinte-3); font-size: .76rem; font-variant-numeric: tabular-nums; flex-shrink: 0; }
.such-treffer .treffer-betreff { flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-weight: 530; }
.such-treffer .treffer-kunde { color: var(--tinte-3); font-size: .78rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 160px; }
.such-treffer .pill { flex-shrink: 0; }
.such-fuss {
  display: block; padding: 8px 14px; font-size: .8rem; font-weight: 570;
  color: var(--akzent-dunkel); background: #fafaf8; cursor: pointer;
}
.such-fuss:hover, .such-fuss.aktiv { background: #f0f5fc; }
.such-leer { padding: 12px 14px; font-size: .84rem; color: var(--tinte-3); }

/* ── Knöpfe ──────────────────────────────────────────────────── */
.knopf {
  display: inline-flex; align-items: center; justify-content: center; gap: 7px;
  padding: 8px 15px; border-radius: 9px;
  font: inherit; font-size: .88rem; font-weight: 570;
  border: 1px solid var(--linie-stark); background: var(--flaeche); color: var(--tinte);
  cursor: pointer; transition: background .12s, border-color .12s, box-shadow .12s;
}
.knopf:hover { background: #f5f4f1; color: var(--tinte); }
.knopf-primaer { background: var(--akzent); border-color: var(--akzent); color: #fff; }
.knopf-primaer:hover { background: var(--akzent-dunkel); border-color: var(--akzent-dunkel); color: #fff; }
.knopf-gefahr { color: var(--rot); border-color: #ecd4d4; }
.knopf-gefahr:hover { background: #faf0f0; color: var(--rot); }
.knopf-klein { padding: 5px 11px; font-size: .8rem; border-radius: 8px; }
.knopf[disabled] { opacity: .55; cursor: default; }

/* ── Karten ──────────────────────────────────────────────────── */
.karte {
  background: var(--flaeche);
  border: 1px solid var(--linie);
  border-radius: var(--radius);
  box-shadow: var(--schatten);
}
.karte-kopf {
  display: flex; align-items: center; gap: 10px; flex-wrap: wrap;
  padding: 14px 18px; border-bottom: 1px solid var(--linie);
}
.karte-kopf h2 { margin: 0; }
.karte-koerper { padding: 18px; }

/* Auf-/zuklappbare Karte */
details.aufklapp > summary { cursor: pointer; list-style: none; user-select: none; }
details.aufklapp > summary::-webkit-details-marker { display: none; }
details.aufklapp > summary { border-bottom: 0; }
details.aufklapp[open] > summary { border-bottom: 1px solid var(--linie); }
details.aufklapp > summary:hover h2 { color: var(--akzent-dunkel); }
.aufklapp-pfeil {
  margin-left: auto; color: var(--tinte-3); font-size: .9rem;
  transition: transform .15s;
}
details.aufklapp[open] .aufklapp-pfeil { transform: rotate(180deg); }

.seiten-kopf { display: flex; align-items: flex-start; gap: 14px; flex-wrap: wrap; margin-bottom: 18px; }
.seiten-kopf .untertitel { color: var(--tinte-3); font-size: .88rem; }
.seiten-kopf-aktionen { margin-left: auto; display: flex; gap: 8px; align-items: center; }

/* ── Pills / Badges ─────────────────────────────────────────── */
.pill {
  display: inline-flex; align-items: center; gap: 6px;
  padding: 2.5px 10px; border-radius: 99px;
  font-size: .74rem; font-weight: 600; white-space: nowrap;
}
.pill-status-neu            { background: #e8f1fc; color: #1c5cab; }
.pill-status-offen          { background: #edeafb; color: #4a3aa7; }
.pill-status-in_bearbeitung { background: #fdf3dc; color: #8a5d00; }
.pill-status-wartet_kunde   { background: #fdeee6; color: #a34517; }
.pill-status-geloest        { background: #e7f6e7; color: #006300; }
.pill-status-geschlossen    { background: #efeeeb; color: #52514e; }
.pill-status-eigen          { background: #e6eef4; color: #33566e; }
.pill-prio-eigen            { background: #e6eef4; color: #33566e; }
.prio-punkt { width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.pill-prio-niedrig  { background: #f1f0ed; color: #706f6a; }
.pill-prio-normal   { background: #e8f1fc; color: #1c5cab; }
.pill-prio-hoch     { background: #fdeee6; color: #b3410f; }
.pill-prio-dringend { background: #fbe7e7; color: #b02f2f; }
.kategorie-chip {
  display: inline-flex; align-items: center; gap: 6px;
  font-size: .78rem; color: var(--tinte-2); white-space: nowrap;
}
.kategorie-chip::before {
  content: ''; width: 8px; height: 8px; border-radius: 3px;
  background: var(--chip-farbe, var(--akzent)); flex-shrink: 0;
}

/* ── Formulare ───────────────────────────────────────────────── */
label.feld { display: block; margin-bottom: 13px; }
label.feld > span { display: block; font-size: .8rem; font-weight: 600; color: var(--tinte-2); margin-bottom: 5px; }
input[type=text], input[type=email], input[type=password], input[type=number],
input[type=search], select, textarea {
  width: 100%; padding: 8.5px 12px;
  border: 1px solid var(--linie-stark); border-radius: 9px;
  font: inherit; font-size: .9rem; color: var(--tinte);
  background: var(--flaeche);
  transition: border-color .15s, box-shadow .15s;
}
input:focus, select:focus, textarea:focus {
  outline: none; border-color: var(--akzent);
  box-shadow: 0 0 0 3px rgba(42,120,214,.14);
}
textarea { resize: vertical; min-height: 90px; }
.felder-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 0 16px; }
.felder-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 0 16px; }
.hinweis { font-size: .8rem; color: var(--tinte-3); margin-top: 4px; }
.schalter { display: flex; align-items: center; gap: 8px; font-size: .88rem; margin-bottom: 12px; cursor: pointer; }
.schalter input { width: auto; accent-color: var(--akzent); transform: scale(1.15); }

/* ── Anhang-Ablagezone (Drag & Drop) ─────────────────────────── */
.ablage-zone {
  border: 1.5px dashed var(--linie-stark);
  border-radius: 10px;
  padding: 6px;
  margin-bottom: 13px;
  cursor: pointer;
  transition: border-color .15s, background .15s;
}
.ablage-zone:hover { border-color: var(--akzent); }
.ablage-zone.ziehen { border-color: var(--akzent); background: var(--akzent-hell); }
.ablage-hinweis {
  display: flex; align-items: center; justify-content: center; gap: 8px;
  padding: 12px 10px; font-size: .85rem; color: var(--tinte-3);
}
.ablage-zone.ziehen .ablage-hinweis { color: var(--akzent-dunkel); }
.ablage-hinweis u { color: var(--akzent-dunkel); text-decoration: none; font-weight: 570; }
.ablage-liste { list-style: none; margin: 0; padding: 0 6px; }
.ablage-liste li {
  display: flex; align-items: center; gap: 8px;
  padding: 6px 8px; margin-bottom: 4px;
  background: #f7f6f4; border: 1px solid var(--linie); border-radius: 8px;
  font-size: .82rem;
}
.ablage-liste .datei-name { flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ablage-liste .datei-entfernen {
  background: none; border: 0; cursor: pointer; color: var(--tinte-3);
  font-size: 1rem; line-height: 1; padding: 2px 6px; border-radius: 6px; font-family: inherit;
}
.ablage-liste .datei-entfernen:hover { color: var(--rot); background: #faf0f0; }
.ablage-fehler { padding: 4px 8px 8px; font-size: .78rem; color: #b02f2f; }

/* ── Empfängerzeile einer Nachricht ──────────────────────────── */
.nachricht-empfaenger {
  display: flex; flex-wrap: wrap; gap: 4px 14px;
  margin: -2px 0 6px; font-size: .76rem; color: var(--tinte-3);
  overflow-wrap: anywhere;
}
.nachricht-empfaenger .feldname {
  display: inline-block; min-width: 20px;
  font-weight: 600; color: var(--tinte-2);
}

/* ── Passwortfeld mit «Ändern» / «Anzeigen» ──────────────────── */
.passwort-feld { display: flex; gap: 6px; align-items: stretch; }
.passwort-feld input { flex: 1; min-width: 0; }
.passwort-feld input:disabled { background: var(--seite); color: var(--tinte-3); cursor: not-allowed; }
.passwort-feld .knopf { flex: 0 0 auto; white-space: nowrap; }
.passwort-feld .knopf[hidden] { display: none; }

/* ── SMTP-Protokoll (Diagnose in den Einstellungen) ──────────── */
.smtp-protokoll {
  margin: 10px 0 0; padding: 10px 12px; max-height: 320px; overflow: auto;
  background: #1e1e1c; color: #dcdcd6; border-radius: 8px;
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: .74rem; line-height: 1.5; white-space: pre-wrap; word-break: break-word;
}

/* ── Häkchen «Bisherigen Verlauf anhängen» ───────────────────── */
.verlauf-haken {
  display: flex; align-items: flex-start; gap: 9px; cursor: pointer;
  margin: 12px 0 14px; padding: 10px 12px; border-radius: 10px;
  border: 1px solid var(--linie); background: var(--seite);
  font-size: .86rem; line-height: 1.45; color: var(--tinte-2);
}
.verlauf-haken:hover { border-color: var(--linie-stark); }
.verlauf-haken input[type=checkbox] { width: 16px; height: 16px; margin: 2px 0 0; flex: 0 0 auto; accent-color: var(--akzent); }
.verlauf-haken small { display: block; color: var(--tinte-3); font-size: .78rem; margin-top: 2px; }

/* ── Flash ───────────────────────────────────────────────────── */
.flash {
  padding: 11px 16px; border-radius: 10px; margin-bottom: 18px;
  font-size: .9rem; font-weight: 500;
  border: 1px solid transparent;
}
.flash-ok     { background: #e7f6e7; color: #006300; border-color: #cdeacd; }
.flash-fehler { background: #fbe7e7; color: #b02f2f; border-color: #f2d3d3; }
.flash-info   { background: #e8f1fc; color: #1c5cab; border-color: #d2e3f7; }

/* ── Ticket-Tabelle ──────────────────────────────────────────── */
.tabelle-umbruch { overflow-x: auto; }
table.liste { width: 100%; border-collapse: collapse; font-size: .88rem; }
table.liste th {
  text-align: left; font-size: .72rem; font-weight: 650;
  text-transform: uppercase; letter-spacing: .05em; color: var(--tinte-3);
  padding: 10px 14px; border-bottom: 1px solid var(--linie);
  white-space: nowrap;
}
table.liste th a.sort-link { color: var(--tinte-3); display: inline-flex; align-items: center; gap: 3px; }
table.liste th a.sort-link:hover { color: var(--tinte); }
table.liste th a.sort-link.aktiv { color: var(--akzent-dunkel); }
.sort-pfeil { font-size: .6rem; }
table.liste td { padding: 11px 14px; border-bottom: 1px solid var(--linie); vertical-align: middle; }
table.liste tr:last-child td { border-bottom: 0; }
tr.zeile-klick { cursor: pointer; transition: background .1s; }
tr.zeile-klick:hover { background: #fafaf8; }
.zelle-betreff { max-width: 340px; }
.zelle-betreff .betreff { font-weight: 570; color: var(--tinte); display: block; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.zelle-betreff small { display: block; margin-top: 1px; }
.ticket-nr { font-size: .78rem; color: var(--tinte-3); font-variant-numeric: tabular-nums; white-space: nowrap; }

/* Vor/Zurück im Ticket – in der Titelzeile, rechtsbündig zur Nachrichten-Kachel */
.ticket-kopf { flex: 1 1 auto; max-width: calc(100% - 320px); } /* = Breite der linken Rasterspalte */
.titel-zeile { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; }
.titel-zeile h1 { margin: 0; }
.blaettern { display: inline-flex; align-items: center; gap: 6px; margin-left: auto; }
@media (max-width: 1000px) {
  .ticket-kopf { max-width: 100%; }
}
.blaettern-knopf {
  display: inline-grid; place-items: center;
  width: 38px; height: 38px; border-radius: 10px;
  border: 1px solid #bfe4d3; background: #eefaf5; color: #0f7a55;
  transition: background .12s, border-color .12s, color .12s;
}
a.blaettern-knopf:hover { background: #d5f0e4; border-color: #1baf7a; color: #0b5c40; }
.blaettern-knopf.aus { opacity: .3; cursor: default; }
.blaettern-position { margin-left: 4px; color: var(--tinte-3); font-variant-numeric: tabular-nums; }
.zuweisung-mini { display: inline-flex; align-items: center; gap: 7px; font-size: .84rem; color: var(--tinte-2); }
.avatar-mini {
  width: 24px; height: 24px; border-radius: 50%; flex-shrink: 0;
  background: var(--akzent-hell); color: var(--akzent-dunkel);
  font-size: .6rem; font-weight: 700; display: grid; place-items: center;
}
.unzugewiesen { color: var(--tinte-3); font-style: italic; font-size: .84rem; }

/* ── Filterleiste ────────────────────────────────────────────── */
.filter-leiste {
  display: flex; gap: 8px; flex-wrap: wrap; align-items: center;
  padding: 12px 14px; border-bottom: 1px solid var(--linie);
}
.filter-leiste select {
  width: auto; padding: 6px 30px 6px 11px; font-size: .82rem;
  border-radius: 8px; background-position: right 8px center;
}
.filter-leiste .knopf-klein { margin-left: auto; }
.status-tabs { display: flex; gap: 4px; flex-wrap: wrap; padding: 12px 14px 0; }
.status-tab {
  padding: 6px 13px; border-radius: 99px; font-size: .82rem; font-weight: 550;
  color: var(--tinte-2); border: 1px solid transparent;
}
.status-tab:hover { background: #f2f1ee; color: var(--tinte); }
.status-tab.aktiv { background: var(--tinte); color: #fff; }
.status-tab .anzahl { opacity: .65; font-size: .75rem; margin-left: 4px; font-variant-numeric: tabular-nums; }
.aktualisieren-knopf { margin-left: auto; align-self: center; }
.aktualisieren-knopf svg { transition: transform .4s ease; }
.aktualisieren-knopf:active svg { transform: rotate(180deg); }

/* ── Seitennummerierung ─────────────────────────────────────── */
.seiten-nav { display: flex; align-items: center; gap: 6px; padding: 13px 16px; font-size: .84rem; color: var(--tinte-3); }
.seiten-nav a, .seiten-nav span.aktuell {
  padding: 4px 10px; border-radius: 7px; font-variant-numeric: tabular-nums;
}
.seiten-nav a:hover { background: #f2f1ee; }
.seiten-nav span.aktuell { background: var(--tinte); color: #fff; font-weight: 600; }

/* ── Ticket-Detail ───────────────────────────────────────────── */
.detail-raster { display: grid; grid-template-columns: minmax(0,1fr) 300px; gap: 20px; align-items: start; }
.nachricht { display: flex; gap: 12px; margin-bottom: 16px; }
.nachricht-koerper { flex: 1; min-width: 0; }
.nachricht-blase {
  border: 1px solid var(--linie); border-radius: var(--radius);
  background: var(--flaeche); padding: 13px 16px;
  overflow-wrap: break-word;
}
.nachricht-kunde .nachricht-blase { background: var(--flaeche); }
.nachricht-antwort .nachricht-blase { background: #f4f8fd; border-color: #d8e6f7; }
.nachricht-notiz .nachricht-blase { background: #fdf8ea; border-color: #f0e3bb; }
.nachricht-standort .nachricht-blase { background: #f2f0fb; border-color: #ddd8f3; }
.nachricht-kunde .avatar { background: #efeeeb; color: var(--tinte-2); }
.nachricht-notiz .avatar { background: #fdf3dc; color: #8a5d00; }
.nachricht-standort .avatar { background: #edeafb; color: var(--violett); }
.standort-tag {
  font-size: .68rem; font-weight: 650; text-transform: uppercase; letter-spacing: .05em;
  background: #e3def6; color: var(--violett); border-radius: 5px; padding: 1px 7px;
}
.nachricht-hr .nachricht-blase { background: #fdf0f6; border-color: #f5d7e6; }
.nachricht-hr .avatar { background: #fbe3ef; color: #a33d69; }
.hr-tag {
  font-size: .68rem; font-weight: 650; text-transform: uppercase; letter-spacing: .05em;
  background: #f8dcea; color: #a33d69; border-radius: 5px; padding: 1px 7px;
}
.nachricht-sh .nachricht-blase { background: #eefaf5; border-color: #cceade; }
.nachricht-sh .avatar { background: #dcf3e9; color: #0f7a55; }
.sh-tag {
  font-size: .68rem; font-weight: 650; text-transform: uppercase; letter-spacing: .05em;
  background: #d5f0e4; color: #0f7a55; border-radius: 5px; padding: 1px 7px;
}
.nachricht-meta { display: flex; align-items: baseline; gap: 8px; flex-wrap: wrap; margin-bottom: 6px; font-size: .8rem; color: var(--tinte-3); }
.nachricht-meta strong { color: var(--tinte); font-size: .86rem; }
.notiz-tag {
  font-size: .68rem; font-weight: 650; text-transform: uppercase; letter-spacing: .05em;
  background: #f6ebc8; color: #8a5d00; border-radius: 5px; padding: 1px 7px;
}
.nachricht-text { font-size: .9rem; }
.nachricht-text a { word-break: break-all; }

.anhang-liste { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }
.anhang {
  display: inline-flex; align-items: center; gap: 7px;
  border: 1px solid var(--linie); border-radius: 9px;
  padding: 5px 11px; font-size: .8rem; color: var(--tinte-2); background: var(--flaeche);
}
.anhang:hover { border-color: var(--akzent); color: var(--akzent-dunkel); }

/* Antwortbereich */
.antwort-tabs { display: flex; gap: 2px; border-bottom: 1px solid var(--linie); padding: 0 16px; }
.antwort-tab {
  padding: 11px 15px; font-size: .86rem; font-weight: 570; color: var(--tinte-3);
  background: none; border: 0; border-bottom: 2px solid transparent; cursor: pointer; font-family: inherit;
}
.antwort-tab:hover { color: var(--tinte); }
.antwort-tab.aktiv { color: var(--akzent-dunkel); border-bottom-color: var(--akzent); }
.antwort-tab.aktiv.tab-notiz { color: #8a5d00; border-bottom-color: var(--gelb); }
.antwort-tab.aktiv.tab-standort { color: var(--violett); border-bottom-color: var(--violett); }
.antwort-tab.aktiv.tab-hr { color: #a33d69; border-bottom-color: #e87ba4; }
.antwort-tab.aktiv.tab-sh { color: #0f7a55; border-bottom-color: #1baf7a; }

/* Eigenschaften-Seitenleiste */
.eigenschaft { padding: 11px 0; border-bottom: 1px solid var(--linie); }
.eigenschaft:last-child { border-bottom: 0; }
.eigenschaft > span { display: block; font-size: .72rem; font-weight: 650; text-transform: uppercase; letter-spacing: .05em; color: var(--tinte-3); margin-bottom: 4px; }
.eigenschaft .wert { font-size: .88rem; }
.eigenschaft select { padding: 6px 30px 6px 10px; font-size: .84rem; border-radius: 8px; }

/* Verlauf */
.verlauf { list-style: none; margin: 0; padding: 0; font-size: .8rem; }
.verlauf li { position: relative; padding: 0 0 14px 22px; color: var(--tinte-2); }
.verlauf li::before {
  content: ''; position: absolute; left: 5px; top: 5px;
  width: 7px; height: 7px; border-radius: 50%;
  background: var(--linie-stark);
}
.verlauf li::after {
  content: ''; position: absolute; left: 8px; top: 16px; bottom: -2px;
  width: 1px; background: var(--linie);
}
.verlauf li:last-child::after { display: none; }
.verlauf small { display: block; }

/* ── Dashboard ───────────────────────────────────────────────── */
.kacheln { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 14px; margin-bottom: 20px; }
.kachel { padding: 16px 18px; }
.kachel .kachel-label { font-size: .8rem; color: var(--tinte-2); font-weight: 500; }
.kachel .kachel-wert { font-size: 1.9rem; font-weight: 650; letter-spacing: -.02em; margin-top: 2px; }
.kachel .kachel-zusatz { font-size: .76rem; color: var(--tinte-3); margin-top: 2px; }
.kachel-wert .einheit { font-size: 1rem; font-weight: 550; color: var(--tinte-2); }
.dash-raster { display: grid; grid-template-columns: minmax(0, 1.6fr) minmax(0, 1fr); gap: 20px; align-items: start; margin-bottom: 20px; }

/* Säulendiagramm */
.saeulen-chart { display: flex; align-items: flex-end; gap: 6px; height: 170px; padding-top: 8px; position: relative; }
.saeule-spalte { flex: 1; display: flex; flex-direction: column; align-items: center; gap: 6px; height: 100%; justify-content: flex-end; min-width: 0; }
.saeule {
  width: 100%; max-width: 24px;
  background: var(--akzent);
  border-radius: 4px 4px 0 0;
  min-height: 2px;
  position: relative;
  transition: opacity .12s;
}
.saeule.saeule-leer { background: var(--linie); padding: 0; }
.saeule-spalte:hover .saeule { opacity: .8; }
.saeule-label { font-size: .68rem; color: var(--tinte-3); white-space: nowrap; }

/* Horizontale Balken (Verteilungen) */
.balken-liste { display: flex; flex-direction: column; gap: 11px; }
.balken-zeile { display: grid; grid-template-columns: 130px 1fr 34px; align-items: center; gap: 10px; font-size: .84rem; }
.balken-zeile .balken-label { color: var(--tinte-2); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.balken-spur { background: #f1f0ed; border-radius: 4px; height: 14px; overflow: hidden; }
.balken-fuellung { height: 100%; border-radius: 4px 4px 4px 4px; background: var(--balken-farbe, var(--akzent)); min-width: 2px; }
.balken-zeile .balken-wert { text-align: right; font-variant-numeric: tabular-nums; color: var(--tinte-2); font-weight: 570; }

/* Chart-Tooltip */
.chart-tooltip {
  position: fixed; z-index: 90; pointer-events: none;
  background: var(--tinte); color: #fff;
  font-size: .76rem; padding: 5px 10px; border-radius: 7px;
  transform: translate(-50%, calc(-100% - 8px));
  white-space: nowrap; opacity: 0; transition: opacity .1s;
}
.chart-tooltip.sichtbar { opacity: 1; }

/* Kompakte Ticketliste (Dashboard) */
.mini-liste { list-style: none; margin: 0; padding: 0; }
.mini-liste li { border-bottom: 1px solid var(--linie); }
.mini-liste li:last-child { border-bottom: 0; }
.mini-liste a { display: flex; align-items: center; gap: 10px; padding: 10px 16px; color: var(--tinte); }
.mini-liste a:hover { background: #fafaf8; }
.mini-liste .mini-betreff { flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-size: .87rem; font-weight: 520; }
.mini-liste small { flex-shrink: 0; }

/* ── Login ───────────────────────────────────────────────────── */
.login-seite {
  min-height: 100vh; display: grid; place-items: center;
  background: linear-gradient(180deg, #f7f7f5 0%, #eef2f7 100%);
  padding: 20px;
}
.login-karte { width: 100%; max-width: 380px; padding: 34px 32px 28px; }
.login-marke { display: flex; flex-direction: column; align-items: center; gap: 10px; margin-bottom: 22px; text-align: center; }
.login-marke .marke-logo { width: 46px; height: 46px; font-size: 1rem; border-radius: 13px; }
.login-nebenlink {
  font-size: .84rem; color: var(--tinte-2); text-decoration: none;
  border-bottom: 1px solid var(--linie-stark); padding-bottom: 1px;
}
.login-nebenlink:hover { color: var(--akzent); border-bottom-color: var(--akzent); }

/* ── Modal (Bestätigung) ─────────────────────────────────────── */
.modal-hintergrund {
  position: fixed; inset: 0; background: rgba(11,11,11,.35);
  display: none; place-items: center; z-index: 100; padding: 20px;
}
.modal-hintergrund.offen { display: grid; }
.modal { max-width: 400px; width: 100%; padding: 22px 24px; max-height: 90vh; overflow-y: auto; }
.modal-breit { max-width: 460px; }
.modal h3 { margin: 0 0 8px; font-size: 1.02rem; }
.modal p { margin: 0 0 18px; color: var(--tinte-2); font-size: .9rem; }
.modal-aktionen { display: flex; justify-content: flex-end; gap: 8px; }

/* ── Leerzustand ─────────────────────────────────────────────── */
.leer {
  text-align: center; padding: 46px 20px; color: var(--tinte-3);
}
.leer .leer-symbol { font-size: 2rem; margin-bottom: 8px; opacity: .5; }

/* ── Überlage (Mobile-Menü) ─────────────────────────────────── */
.ueberlage { position: fixed; inset: 0; background: rgba(11,11,11,.3); z-index: 49; display: none; }
.ueberlage.offen { display: block; }

/* ── Responsiv ───────────────────────────────────────────────── */
@media (max-width: 1000px) {
  .detail-raster, .dash-raster { grid-template-columns: 1fr; }
  .felder-3 { grid-template-columns: 1fr; }
}
@media (max-width: 820px) {
  .sidebar {
    position: fixed; left: 0; top: 0; z-index: 50;
    transform: translateX(-100%); transition: transform .2s ease;
    box-shadow: 0 0 40px rgba(11,11,11,.15);
  }
  .sidebar.offen { transform: translateX(0); }
  .menue-knopf { display: inline-flex; }
  .inhalt { padding: 18px 16px 50px; }
  .topbar { padding: 10px 16px; }
  .topbar-neu { display: none; }
  .felder-2 { grid-template-columns: 1fr; }
  .balken-zeile { grid-template-columns: 96px 1fr 30px; }
}

/* ── Druck ───────────────────────────────────────────────────── */
@media print {
  .sidebar, .topbar, .antwort-bereich, .knopf { display: none !important; }
  .inhalt { padding: 0; }
  .karte { box-shadow: none; }
}